For Property Management

Appliance intelligence
for every property

Property managers need to track, maintain, and replace appliances across hundreds of units. Covala gives your platform structured product data, maintenance intelligence, and error code lookups — from one API.

Appliance management is broken

When a tenant reports a problem, your team spends more time figuring out what they have than actually fixing it. Every appliance interaction starts with a data gap.

Scattered records

Appliance data lives in spreadsheets, tenant emails, and maintenance logs. No single source of truth for what's installed in each unit, when it was purchased, or what model it is.

Reactive maintenance

You find out the water heater failed when the tenant calls. There's no proactive scheduling, no lifecycle tracking, and no visibility into what's overdue for service.

Replacement guesswork

When an appliance dies, no one knows the exact model, its age, or what to replace it with. Teams Google the model number and hope for the best.

What Covala gives property managers

From model number to full intelligence

Appliance identification

Scan a barcode or enter a model number. Get full product specs, brand, age estimate, and expected lifespan instantly. No more Googling model numbers or digging through manuals.

GET /v2/products/lookup?mpn=SHP65CM5N

Maintenance intelligence

Access maintenance schedules for every appliance type. Auto-generate tasks: clean condenser coils every 6 months, replace water filters quarterly, flush the water heater annually.

GET /v2/product-types/dishwashers/knowledge

Error code lookup

When a tenant reports "E24 on the dishwasher," look it up via API. Get severity level, DIY fix steps, and whether to dispatch a technician — in seconds, not after a phone call.

GET /v2/knowledge/error-codes?q=E24&brand=Bosch

Replacement planning

Track appliance age against expected lifespan. When it's time to replace, get successor product recommendations with current pricing from 20 retailers. Budget with real data.

GET /v2/products/{id}/relationships?type=successor
In practice

From tenant report to resolution

See how a property management platform uses Covala to turn a vague tenant complaint into a structured, actionable workflow.

1
Tenant reports issue
"Unit 4B: dishwasher showing error E24"
API call: error code lookup
2
Covala identifies the error
E24 = Drain failure. High severity. DIY fix possible — check drain hose for kinks, clean filter basket.
API call: product lookup by unit inventory
3
Appliance context from your inventory
Unit 4B has a Bosch SHP65CM5N — installed 8 years ago. Expected lifespan: 10-12 years.
API call: maintenance schedule
4
Action generated
Schedule filter cleaning maintenance task for Unit 4B. Flag dishwasher for replacement planning in 2-4 years.
Coverage

Categories that matter to you

Deep product intelligence for the appliance categories property managers deal with every day — complete with maintenance schedules, error codes, and lifespan data.

Add product intelligence
to your platform

Whether you're building a property management platform or adding appliance tracking to an existing system, Covala gives you the data layer.

api.covala.com